Terms & Conditions
Welcome to Bonnets and Bliss. By placing an order on our site, you agree to the following terms:
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Product Use
All bonnets and accessories are designed for personal use. Due to hygiene standards, we strongly recommend washing your items before use, especially if you have sensitive skin or allergies. -
Pricing & Payments
Prices are listed in AUD. We reserve the right to update pricing at any time. Payments are securely processed through trusted third-party platforms. -
Order Processing
Orders are typically processed within 2–4 business days. You will receive a confirmation email and tracking information once your order has been dispatched. -
Shipping
We ship both locally and internationally. Shipping times may vary depending on location, holidays, or unexpected delays. Bonnets and Bliss is not responsible for customs charges or delays due to third-party carriers. -
Discount Codes
Discount codes cannot be combined and must be applied at checkout. They are not redeemable for cash or retroactively applicable to previous purchases.
Returns & Refund Policy
Due to the personal and hygienic nature of our products, we do not accept returns or exchanges.
However, we want to make sure you're happy.
Damaged or Faulty Items
If your item arrives damaged or flawed, please contact us at [your email address] within 7 days of receiving your order. Include your order number and clear photos of the issue. We’ll offer you the choice of:
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A full replacement at no extra cost, or
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A full refund (returned to your original payment method)
Change of Mind / Unsuitable
If you’re not satisfied with your order for reasons other than damage, we’re happy to offer you 50% off your next purchase. This helps us uphold hygiene standards while still supporting your satisfaction.
How to Request Support:
Email us at admin@bonnetsbliss.com.au with the subject line “Order Support – #YourOrderNumber”
Include:
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A brief description of the issue
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Photos (if applicable)
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Your preference (replacement, refund, or discount)
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